Customer feedback
The wools are fantastic! Brilliant blues! I'll have a lot of fun with them, mixing with cottons and silk creating the shimmer of the sky. Thank you. HT UK - Jan 2023
Thanks again for your speedy delivery and wonderful customer service. I ordered my yarns on the 30th of September and they are here today (7th Oct). AMAZING!!! MR US - Oct 2022
My parcel has arrived safely and I just want to say a very big thank you for such speedy customer service. Such wonderful colours to weave with and many happy hours ahead experimenting with mixes. Thank you also for the BTG discount - it all helps!!! - SB UK - Aug 2022
OH MY! Recived my order, already! Great service! FIrst time ordering! Awesome colors! So exciting. Thanks - BC, US April 2022
Received package today. Delighted and the efficiency is tops. Thank a mill - FF, Ireland
Such terrific service and such beautiful yarn. Thank you so much! CH Canada
I meant to tell you that I received the yarn (3 lbs medium worsted) and it is absolutely beautiful! I'm a spinner and long, long time weaver and I've never seen as fine a yarn. Perfect! Well worth the international postage. JG US
I received my beautiful box of yarn yesterday...just two days after you shipped it! Incredible. Thank you so much! MB US
I am impressed!! I received my WB yarns today. Fastest shipping EVER!. MD Alaska
I just wanted to let you know that my parcel arrived today, in perfect condition!! Thank you so much!! The bobbins are beautiful! RC Canada
My order has just arrived... Thankyou... Happy bunny... Those colours are fabulous. 😍. I'm just going to look at them! ST UK
...your team has been amazing in keeping me informed of my order. GC Canada
Hello! I can't believe it, but my kit arrived this afternoon! I thought with the state of things it would take much longer. Thank you so much! JC US
I wanted to let you know your package arrived today in perfect shape—I have opened it and the silk is absolutely beautiful, well worth the wait! JB US
The artisan smaller bobbins (I bought them in olive) are simply a "bliss". Just to hold them in my hand is pure happiness. They work so well with a tight set warp and are so nice to look at and the tip is fantastic. Tools that give joy everyday. So thank's to everyone involved to deliver them to me! KP. Sweden
I just received the yarn about an hour ago......and WOW.....every color is beautiful!!!! I also can’t believe how fast it got here. I can’t say enough good things about you and your company. SC. UK
Thank you for an inspirational course.It was lovely and liberating to do something different. Margaret was a great teacher too. JS. UK
Just a quick thank you. I'm a new tapestry weaver, recent subscriber, and I love your newsletter, it really is one of the best I've come across, both internationally and across topics (I'm a photographer too). I love the way you inform about your products and courses, but don't push them, and the generous way you reference events and other weavers. FB
Just to say thank you, received my beautiful linen, packaged so beautifully and arrived so quickly! Can’t wait to get knitting! SR-J, UK
Such a wonderfully inclusive and comprehensive newsletter. I spent the whole morning reading. Thank you for the trouble and hard work you put into this. I know from past experience how time-consuming it is to produce such a paper. I enjoyed every word. CR. UK
You guys are amazing! I received the package on Monday! Thank you so much! I’ve had packages shipped within the US take much longer than that. MK. USA
Your goat hair yarn is brilliant as warp yarn! Silks, cotton, linen, viscose and plant fibres work beautiful as they slide sleekly and firmly into place. The yarn is akin to linen, strong with very little elastic memory. Wool weft is also good mixed with silk (I used 2 strands of your silk yarn with 2 strands of your fine wool). SR. UK
I got my 2nd box and am in such heaven I can’t stand it! This is by far the best of the best....Thank you so much for all your help. It has been a joy working with you. DB. USA
Cone of denim blue arrived this morning! Super quick delivery. Thank you very much and have a lovely weekend with hopefully a bit of sun. CW. Germany
Another triumph of a newsletter! You must spend so much time on bringing this together. It is a great and valuable resource! Thank you! SH-J, France
I am building quite a wonderful collection of your yarns, I LOVE them for sure! I am excited to see what colors I get! I have your yarns displayed in my art studio, by colors, in wire baskets and they inspire me every time I enter the studio to weave!!! The blending possibilities are endless! DW, USA
My order arrived yesterday. Thank you for a wonderful service. I can’t wait to get started on my new piece. FC, Ireland
Just wanted to thank you for the lovely wool and the super quick service - much appreciated. AP. UK
Just to say I've just completed your starter kit and think it's excellent. I think I'm hooked! EP, UK
Your linen warp is fantastic; I am tempted to never use anything else, even if my stash of cotton warp tells me otherwise! LM. UK
Just to let you know that the new adjustable frame is wonderful. I have stuck your paper tape measures on the back of the top and bottom. As I warp 'round and round' the frame, I can now work samples on both sides. After completing one sample, just by slackening the tension slightly, the warp on the other side is all ready to weave. Well done for this brilliant idea! GM, UK
Thank you for the breath of fresh air that wafted to my Inbox in the middle of a day full of work!(weaversbazaar Newsletter) SD. UK
Thanks so much for speedy delivery of yarn - it's fabulous! And for postage refund. Very much appreciated. AN. UK
Thank you so much for your inspirational newsletters! MK.UK
Lovely colours. The yarns you sent me are beautiful and are waiting for me to set up a new warp! Many thanks for the sample cards too, but it makes me want ALL of them! :) AA. UK
They (nettle yarns) are gorgeous to work with!! AK. UK
As you know I placed an order with you this morning and I have just received a message from paypal to say it has already been dispatched. Thank you so much for an excellent service. MA. UK
Just to say the warp arrived yesterday and is perfect -thank you so much for your efficient and reasonable service! CC. UK
On behalf of the Hampshire Guild Members I would like to thank you for coming to Shawford and sharing your knowledge of tapestry weaving with us. Your talk was of great interest and I personally enjoyed hearing of the comparisons of the origins of tapestry compared to the present day. It was also good to be able to see some of your inspiring work, I know the guild members enjoyed seeing it at close hand. Many thanks for bringing the popup shop and negotiating the motorway to get to us on such a hot summer Saturday. It was much appreciated. VB. UK
This (newsletter) is fantastic and I particularly compliment you both on your own works! JG. UK
Many thanks for such a fabulous newsletter. PA. UK
Just wanted to say a big thank you for your help. This 8/2 is just perfect and FEELS fabulous. It's so wonderful when you find the right medium to work with. Can't tell you how pleased I am. I 'll be back for more .... CL. UK
Thank you for your speedy delivery; arrived just in time this morning! Excellent service as always! AL. UK
"Many thanks for order received within 24 hours. The colours are great and your helpful advice second to none !!! Will be back....." GE. UK
"Thanks for your quick service. Your last parcel with the yellow and blue wool has just arrived today. Always Perfect." AS. Germany
"I love your yarns, they are my high fibre diet....I snack on the colour charts and gorge on the yarns! Wonderful." BE. UK
"The yarns arrived today. What lovely colours!" HS.UK
"Just to let you know that the lovely yarns have arrived safely. Thanks very much for sending them so promptly". DM. UK
"I have dyed the yarn very successfully and am intending to weave with it very soon... The yarn is lovely, thank you." EP. UK
"Yarns arrived today - and I needed cheering up after the Tesco run! Such lovely colours." JF. UK
"Thank you for sending the three balls of wool which arrived on Saturday. Very fast work!" GH. UK
"My parcel arrived today - many thanks. What a feast for the eyes!"DKF. UK
"Many thanks for sending me Collection 1 which arrived promptly. I'm new to tapestry weaving and finding your beautiful yarns has opened up a whole new world of colour blending" SS. UK
"The wool is beautiful - thank you so much" " JQ.UK
"The lovely fine wools are weaving up a dream" ER.UK
"I have just received my 10 balls of 18/2 yarns, my first order after receiving the colour card. WOW, they are so beautiful! I am so thrilled and can't wait to get going with them." BE. UK
