FAQs
Here are answers to questions we get asked quite frequently. If the answer you are looking for is not here then just send us your question and we will get back to you.
How many colours are included in your Jamboree Bags?
We try to ensure there is a minimum of 6 colours in a Jamboree Bag.
How long does international shipping take?
Packages under 2 kgs are sent out by tracked Royal Mail and international shipping usually takes up to 10 working days. If your package is over 2kg it will be sent via a courier, and usually takes between 3 and 5 days. If you need your package super fast let us know by email enquiries@weaversbazaar.com when you place your order and we can give you other options.
Please note that, from 13th December 2024, we will be unable to ship any products other than our yarn to the EU or Northern Ireland due to the EU General Product Safety Regulations (GPSR). We hope to find a solution to this quickly, but in the interim we will, unfortunately, have to suspend shipping of any non-yarn products to the countries affected.
How much will shipping cost me?
How do BTG and ATA members claim their 10% discount?
British Tapestry Group (BTG) and American Tapestry Alliance (ATA) members wishing to order products using their 10% discount can do this through the weaversbazaar website using a code provided to members by BTG and ATA on the members only, password protected pages on their websites. If you need the password to access these pages, please contact the relevant organisation. For ATA members, the password usually comes with the latest issue of Tapestry Topics, so it may be worth searching your emails for that first.
When you have selected your items and they are in the cart, proceed to checkout where you will see a screen with your cart contents and a button called Add Voucher. Click on this button, type the code into the box that appears, press the update cart button, and the discount will be applied. You can then complete the checking out process.
Please note that this 10% discount does not apply to products already discounted nor to events such as workshops, talks or masterclasses.
How do I redeem more than one gift voucher on the website?
Our website checkout can now process multiple voucher codes against an order.
When you have selected your items and they are in the cart proceed to checkout where you will see a screen with your cart contents and a button called Add Voucher. Type the your first voucher code into this space and a second voucher code box will appear. Add as many voucher codes as you have in this way and then press the update cart button and all the vouchers will be applied.
If you have any problems please send an email to info@weaversbazaar.com with details of what you want to purchase and each of the voucher codes. We will send you an invoice showing the amount that would be due once all your vouchers have been used. You can then pay via a PayPal payment or by bank transfer.